About Changes to Our International Shipping Options

About Changes to Our International Shipping Options

Japan Post will discontinue the Registered Mail service for international parcels as of December 31, 2025. Registered Mail was delivered with a signature upon receipt and included insurance coverage up to a certain amount.

From 2026, we will instead offer ePacket Economy as a more affordable shipping option for international orders. Please note that ePacket Economy differs from Registered Mail in the following ways:

  • It does not include insurance

  • It is delivered without a signature

  • Tracking is available, however, in some countries tracking updates may not be available once the parcel has left Japan

  • This service is intended for smaller parcels only

For orders of higher value, larger items, or if you prefer insured and signature-required delivery, we strongly recommend choosing EMS, UPS, or FedEx at checkout.

If you have any questions about which shipping option is best for your order, please feel free to contact us before placing your order.