We are very proud to have the chance to showcase wonderful work by KIYATA to those who live outside of Japan, online here at UGUISU STORE again this year.
There are some conditions set specially for KIYATA sales so please kindly read carefully all of the following before making your purchases. Thank you so much!
KIYATA SALE WILL START SATURDAY OCTOBER 14, 2023 at:
New York 6:00pm EDT
Los Angeles 3:00pm PDT
London 11:00pm BST
Paris 12:00pm CEST
SUNDAY OCTOBER 15 at:
Hong Kong, Taipei, Singapore 6:00am
Sale ends at the end of October, or while stocks last.
There are two types of items available for the KIYATA pieces: IN STOCK and PRE-ORDER.
IN STOCK ITEMS
These items will be shipped within one week.
In-stock items include Baskets, Canisters, Hand Mirrors & Spoons, Wall Hooks, and Jewelry Stand.
See all in-stock items-->
PRE-ORDER ITEMS are made to order and will be shipped in APRIL 2024.
Pre-order items include Lamps, Wall Clocks, Desk Clocks, Rabbit Wall Mirror and Towel Rail.
When the number of total orders in the PRE-ORDER collection reaches the maximum number of orders we can accept for this year, we may close accepting pre-orders even before the end of the sales period.
All Pre-orders have been filled - THANK YOU!
Please email email@example.com if you would like to be on the waiting list for cancelation.
LIMIT FOR NUMBER OF ITEMS FOR EACH CUSTOMER
Since the number of pieces offered is limited, we kindly ask each customer to purchase up to the following numbers of items so that as many customers as possible who wish to purchase their pieces can have the chance to do so :
2 PRE-ORDER PIECES*
UP TO 5 IN-STOCK PIECES**
*EACH PIECE IS LIMITED TO ONE PER CUSTOMER
(eg. You can not purchase 2 whale lamps, or 2 brown bear clocks. It is fine to purchase 1 "brown bear clock" and 1 "lord of the forest clock".)
**BASKET IS LIMITED TO 1 FROM ALL BASKETS PER CUSTOMER
You can purchase:
1 x Whale Lamp (pre-order)
1 x Sloth Lamp (pre-order)
1 x Bear Basket (in-stock)
1 x Deer Hook (in-stock)
1 x Squirrel Hook (in-stock)
1 x Rabbit Canister (in-stock)
1 x Bear Canister (in-stock)
*In-Stock items will be shipped now and pre-order items in April 2024.
You can NOT purchase:
2 x Whale Lamp (only 1 of the exact same item can be purchased)
2 x Baskets (you can not purchase more than 1 basket even if they are different designs)
*We may cancel your order if more than allowed number of pieces are purchased.
WHERE WE SHIP TO:
Everything ships from Japan to most countries worldwide except Japan or China where KIYATA holds exhibitions regularly - we kindly ask those who live in these countries to try to visit their exhibitions and make their purchases in person.
*We do ship to Hong Kong and Taiwan.
*We are unable to ship to some countries where trackable shipping is temporarily unavailable due to the current world's situation.
*We do not ship to third-party freight forwarders.
Shipping cost is calculated by weight and volume of the package. All items will be shipped via UPS or EMS (Japan Post) with full tracking.
*Remote/Extended area delivery charge will be added and invoiced if it applies by the rule set by UPS.
*When multiple items are purchased in one order, we may ship them together or separately depending on which items are purchased together making sure that each item will be well protected.
IMPORT TAX/CUSTOM CHARGES
Customs duty and fee will be required to pay upon delivery, for orders over $800 for the US and Australia.
Customs duty and fee and VAT will be charged for most packages in the EU countries, as well as in the UK, Canada, Singapore, and so on.
This will be responsible of customers not Uguisu's. If you refuse to pay this fee and the package gets returned to us we will only be able to refund the amount for the item as shipping is non-refundable. If there will be return shipping fee is to be required we will deduct this amount from the item cost when processing a refund.
ORDER PROCESSING TIME
For In-Stock items we will prepare each shipment accordingly. Please allow some extra time before we can dispatch your order during the time of the KIYATA online exhibition.
For the KIYATA Sale we accept credit card payment via Stripe. All orders are processed in USD.
ORDERING KIYATA ITEMS TOGETHER WITH OTEHR ITEMS FROM UGUISU COLLECTION
If you purchase any in stock KIYATA items together with other Uguisu items that can be shipped together with no extra cost, we will make the adjustment and process partial shipping refund.
WE DO NOT SHIP TO PARCEL FORWARDERS
We are unable to ship any order to a parcel forwarder companies.
Please, keep in mind that wood is a unique, natural material and all these KIYATA's products are handmade, so you can expect some difference from the images shown and all measurements are approximate and the actual item you will receive may be slightly different.
All KIYATA wooden handcrafted pieces are hand carved from wood that is walnut, most pieces are painted and finished with polymer wood coating and oil. These are all carefully made with love in KIYATA's studio just outside of Tokyo by a small wonderful team.
LIMIT FOR NUMBER OF ITEMS PER CUSTOMER:
Since the number of pieces offered is limited, we kindly ask each customer to purchase up to limited number of pieces so that as many customers as possible who wish to purchase their pieces can have the chance to do so.
PRE-ORDER ITEMS ARE NON-REFUNDABLE
Please note that all pre-order sales are final once confirmed and the amount will be charged via your credit card at the time of checkout. We will not be able to accept returns or exchange for all pre-order items. Please check the details of the item and that the items will not arrive before April 2024.
If any unexpected situation arises and delivery may delay we will notify you as soon as we know it.
Also see our return policy-->
WE DO NOT ALLOW RESELLING OF KIYATA'S WORK
We offer Kiyata's work at UGUISU for customers who wish to purchase them for themselves, or for the loved ones. We do not sell to anyone who tries to purchase with intention of reselling the work to make money. Customers in the countries where KIYATA holds exhibitions (currently Japan and China), you should visit the exhibitions and purchase in person. We may cancel any suspicious orders.
We may cancel orders if they do not follow one or more rules and/or conditions shown here.
Gift wrapping service is NOT available for any of the Kiyata items.
CHECK FAQ PAGE FOR MORE INFO-->
We regret that items by this artist can not be shipped to Japan and China as their future exhibitions in the regions are expected.