THE ENTIRE COLLECTION IS SOLD OUT AND ALL PRE-ORDERS HAVE BEEN FILLED - THANK YOU!
About pre-orders on KIYATA artworks:
Pre-order items are to be created to order, item/s will be shipped in March 2023.
If purchased with non pre-order items, shipping fee will be applied to each item due to different shipping dates.
Each item is carefully made in independent studio in Japan by Kiyata. Items can not be cancelled as they are only limitedly available.
Please note the product may vary slightly in color and size as it is made from wood which is a unique, natural material and all are handmade.
Thank you for your understanding!
Pre-order items are to be created to order, item/s will be shipped in March 2023.
If purchased with non pre-order items, shipping fee will be applied to each item due to different shipping dates.
Each item is carefully made in independent studio in Japan by Kiyata. Items can not be cancelled as they are only limitedly available.
Please note the product may vary slightly in color and size as it is made from wood which is a unique, natural material and all are handmade.
Thank you for your understanding!
LIMIT FOR NUMBER OF ITEMS FOR EACH CUSTOMER
Since the number of pieces offered is limited, we kindly ask each customer to purchase up to the following numbers of items so that as many customers as possible who wish to purchase their pieces can have the chance to do so :
2 PRE-ORDER PIECES*
AND/OR
UP TO 5 IN-STOCK PIECES**
*EACH PIECE IS LIMITED TO ONE PER CUSTOMER
(eg. You can not purchase 2 whale lamps, or 2 brown bear clocks. It is fine to purchase 1 "brown bear clock" and 1 "lord of the forest clock".)
**BASKET IS LIMITED TO 1 FROM ALL BASKETS PER CUSTOMER
For example...
You can purchase:
1 x Whale Lamp (pre-order)
1 x Sloth Lamp (pre-order)
1 x Bear Basket (in-stock)
1 x Deer Hook (in-stock)
1 x Squirrel Hook (in-stock)
1 x Rabbit Canister (in-stock)
1 x Bear Canister (in-stock)
*In-Stock items will be shipped now and pre-order items in March 2023.
You can NOT purchase:
2 x Whale Lamp (only 1 of the exact same item can be purchased)
2 x Baskets (you can not purchase more than 1 basket even if they are different designs)
*We may cancel your order if more than allowed number of pieces are purchased.
ABOUT SHIPPING
WHERE WE SHIP TO:
We ship to most countries around the globe but unfortunately we are unable to ship to some countries where trackable shipping is temporarily unavailable due to the current world's situation. We are also unable to ship to Japan or China where KIYATA holds exhibitions regularly - we kindly ask those who live in these countries to try to visit their exhibitions and make their purchases in person.
*We ship to Hong Kong and Taiwan.
SHIPPING COST
Shipping charge is $21 flat rate for smaller items, and $36 for larger items per item for US, Australia and most other countries where UPS or EMS services are available.
IMPORT TAX/CUSTOM CHARGES
Customs duty and fee will be required to pay upon delivery, for orders over $800 for the US and Australia.
Customs duty and fee and VAT will be required to pay for most packages in the EU and UK.
This will be responsible of customers not Uguisu's. If you refuse to pay this fee and the package gets returned to us we will only be able to refund the amount for the item as shipping is non-refundable. If there will be return shipping fee is required we will deduct this amount from the item cost to refund.
ORDER PROCESSING TIME
For In-Stock items we will prepare each shipment accordingly. Please allow some extra time before we can dispatch your order during the time of the KIYATA online exhibition.
PAYMENT OPTION
For KIYATA Sales we accept credit card payment via Stripe. All orders are processed in USD. Paypal payment option is not available for KIYATA sales.
ORDERING KIYATA ITEMS TOGETHER WITH OTEHR ITEMS
If you purchase any in stock KIYATA items together with other Uguisu items that can be shipped together with no extra cost, we will make the adjustment and process partial shipping refund.
WE DO NOT SHIP TO PARCEL FORWARDERS
We are unable to ship any order to a parcel forwarder companies especially if the parcel will be forwarded to another country.
*Gift wrapping service is not available for all KIYATA items.
OTHER IMPORTANT THINGS
HANDMADE PRODUTS:
Please, keep in mind that wood is a unique, natural material and all these KIYATA's products are handmade, so you can expect some difference from the images shown and all measurements are approximate and the actual item you will receive may be slightly different.
All KIYATA wooden handcrafted pieces are hand carved from wood that is walnut, most pieces are painted and finished with polymer wood coating and oil. These are all carefully made with love in KIYATA's studio just outside of Tokyo by a small wonderful team.
LIMIT FOR NUMBER OF ITEMS PER CUSTOMER:
Since the number of pieces offered is limited, we kindly ask each customer to purchase up to limited number of pieces so that as many customers as possible who wish to purchase their pieces can have the chance to do so.
*When you have added more than what we allow in your cart we may cancel your order.
*There is no limit for the non-handmade products such as Tin Brooches and Lasercut Brooches.
PRE-ORDER ITEMS ARE NON-REFUNDABLE
Please note that all pre-order sales are final once confirmed and we will not be able to accept returns or exchange for all pre-order items. Please check the details of the item and that the items will not arrive before March 2023.
If any unexpected situation arises and delivery may delay we will notify you as soon as we know it.
Also see our return policy-->
WE DO NOT ALLOW RESELLING OF KIYATA'S WORK
We offer Kiyata's work here for customers who wish to purchase them for themselves, or for the loved ones. We do not sell to anyone who tries to purchase with intention of reselling the work to make money. Customers in the countries where KIYATA holds exhibitions, kindly visit there and purchase in person. We may cancel any suspicious orders.
CHECK FAQ PAGE FOR MORE INFO-->
HANDMADE PRODUTS:
Please, keep in mind that wood is a unique, natural material and all these KIYATA's products are handmade, so you can expect some difference from the images shown and all measurements are approximate and the actual item you will receive may be slightly different.
All KIYATA wooden handcrafted pieces are hand carved from wood that is walnut, most pieces are painted and finished with polymer wood coating and oil. These are all carefully made with love in KIYATA's studio just outside of Tokyo by a small wonderful team.
LIMIT FOR NUMBER OF ITEMS PER CUSTOMER:
Since the number of pieces offered is limited, we kindly ask each customer to purchase up to limited number of pieces so that as many customers as possible who wish to purchase their pieces can have the chance to do so.
*When you have added more than what we allow in your cart we may cancel your order.
*There is no limit for the non-handmade products such as Tin Brooches and Lasercut Brooches.
PRE-ORDER ITEMS ARE NON-REFUNDABLE
Please note that all pre-order sales are final once confirmed and we will not be able to accept returns or exchange for all pre-order items. Please check the details of the item and that the items will not arrive before March 2023.
If any unexpected situation arises and delivery may delay we will notify you as soon as we know it.
Also see our return policy-->
WE DO NOT ALLOW RESELLING OF KIYATA'S WORK
We offer Kiyata's work here for customers who wish to purchase them for themselves, or for the loved ones. We do not sell to anyone who tries to purchase with intention of reselling the work to make money. Customers in the countries where KIYATA holds exhibitions, kindly visit there and purchase in person. We may cancel any suspicious orders.
CHECK FAQ PAGE FOR MORE INFO-->
We regret that items by this artist can not be shipped to Japan and China as their future exhibitions in the regions are expected.
此商品不提供邮寄到中国的服务。
当店ではKIYATA作品の日本からのご注文および日本の住所への配送を承ることができません。日本のお客様には、国内で開催されるKIYATA個展やイベントなどでのご購入の機会をご利用くださいますようお願い申し上げます。
